About Us

Welcome to Paws in the Bath... where your best friend is our favourite client!

Exceptional Grooming Care

Paws in the Bath’s +4.5 star Google Reviews across all five locations and awards received is a testament to the exceptional level of care and attention to detail provided to every pet that walks through our doors and the +15,000 returning clients throughout our 16 years in business. 


Paws in the Bath is not just a place to get your pet cleaned and groomed – it's a warm and welcoming haven where pets are treated like family, and their well-being is our top priority. 


Our Team of experienced groomers are not only highly skilled professionals but also passionate animal lovers dedicated to creating a stress-free and enjoyable grooming experience. We understand that every pet is unique, with individual needs and preferences, and we take the time to tailor our services accordingly.


The Paws in the Bath Difference

What truly distinguishes us is the genuine bond we form with each pet and their owner. Unlike large, big-box pet chains, Paws in the Bath prioritizes open communication between clients and groomers, listening attentively to your concerns and preferences, and providing personalized recommendations for ongoing at-home care.


We maintain a clean and comfortable environment, using only high-quality, pet-safe products and state-of-the-art grooming equipment. Whether it's a routine bath and haircut or specialized grooming for specific breeds, coats, or health considerations, we go above and beyond to ensure that every pet leaves our salon looking and feeling their absolute best.


Experience the difference at Paws in the Bath, where your pet's happiness and comfort always come first.

Frequently Asked Questions

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  • What services do you offer?

    We offer a range of dog & cat grooming services including bathing, brushing, haircuts, nail trimming, ear cleaning, and gland expression for dogs and cats of all breeds and sizes.

  • What sets Paws in the Bath apart from others?

    At Paws in the Bath, we pride ourselves on the exceptional level of care and attention to detail provided to every pet that walks through our doors and the +15,000 returning clients throughout our 16 years in business. What truly sets us apart is our unwavering commitment to personalized service and the well-being of each furry client. We’re grateful to our clients for recognizing our service by acknowledging us on stellar +4.5 star Google Reviews and multiple awards.


    Our experienced groomers are not only highly skilled professionals but also passionate animal lovers dedicated to creating a stress-free and enjoyable grooming experience. We understand that every pet is unique, with individual needs and preferences, and we take the time to tailor our services accordingly.


    Furthermore, we maintain a clean and comfortable environment, using only high-quality, pet-safe products and state-of-the-art grooming equipment. Whether it's a routine bath and haircut or specialized grooming for specific breeds, coats, or health considerations, we go above and beyond to ensure that every pet leaves our salon looking and feeling their absolute best.


    But perhaps what truly distinguishes us is the genuine bond we form with each pet and their owner. Unlike large, big-box pet chains, Paws in the Bath prioritizes open communication between clients and groomers, listening attentively to your concerns and preferences, and providing personalized recommendations for ongoing at-home care.


    Ultimately, Paws in the Bath is not just a place to get your pet cleaned and groomed – it's a warm and welcoming haven where pets are treated like family, and their well-being is our top priority. Experience the difference at Paws in the Bath, where your pet's happiness and comfort always come first.

  • Can I bathe my own dog at Paws on the Bath?

    Indeed! We offer a convenient DIY (Do it Yourself) dog bathing option for pet owners who prefer to bathe their dogs themselves. Our DIY bathing stations are equipped with everything you need to give your furry friend a refreshing bath, including shampoo, conditioner, towels, and grooming tools. Our friendly staff will be on hand to provide assistance and answer any questions you may have. Whether you're looking to save time or simply enjoy bonding with your pet during bath time, our DIY bathing option is the perfect solution. Reservations are required, so call any of our locations to make an appointment to give your dog the spa treatment they deserve!

  • For nail trimmings, do I have to make an appointment and how much does it cost?

    No appointment needed! You can walk in anytime 9am - 5pm, 7 days a week. Nail trimmings cost $15 plus HST. 

  • Do you require vaccinations for grooming appointments?

    Yes, for the safety of all pets in our care, we require proof of up-to-date vaccinations including rabies, distemper, and rabies and distemper for cats.

  • How often should I bring my pet in for grooming?

    The frequency of grooming depends on your pet's breed, coat type, and individual needs. As a general guideline, most pets benefit from grooming every 4 to 6 weeks to maintain their coat and skin health.

  • What products do you use during grooming?

    We use high-quality, pet-safe grooming products that are specifically formulated to promote healthy skin and coat. Our products are carefully selected to suit different coat types and sensitivities.

  • Do you groom aggressive or anxious pets?

    We understand that some pets may be anxious or have behavioral issues. Our experienced groomers are trained to handle a variety of temperaments with patience and care. However, for the safety of our staff and your pet, we may recommend sedation or alternative grooming solutions in certain cases.

  • Can I stay with my pet during the grooming appointment?

    While we understand that you may want to be present during your pet's grooming session, for safety reasons and to minimize distractions, we prefer that owners not be present in the grooming area. Rest assured that your pet is in capable hands, and our groomers will prioritize their comfort and well-being throughout the process.

  • How long does a grooming appointment typically take?

    The duration of a grooming appointment varies depending on the size of your pet, the services requested, and their coat condition. On average, grooming sessions can take anywhere from 1 to 3 hours. We'll provide you with a more accurate estimate when you schedule your appointment.

  • What if I need to cancel or reschedule my appointment?

    We understand that unexpected circumstances may arise. We require cancellation notice at least 48 hours prior to your appointment or a $40 "no-show" fee will be charged.

  • Do you offer any additional services or packages?

    Certainly! We offer many add-on services to pamper your pooch!

    • Monthly packages
    • Puppy packages
    • Birthday packages
    • Teeth brushing
    • Anal gland cleaning
    • Blueberry facial
    • De-Skunking service
    • DeShedding service
    • Ear cleaning / plucking
    • Specialty shampoos (Hypoallergenic shampoo, Medicated shampoo)
    • SOOS shampoo and conditioner
    • Nagayu treatment
    • Nail care package
    • Nail trim
    • Paw balm treatment
    • Pawdicure
    • Sugar scrub

  • Do you offer grooming for specific breeds or coat types?

    Yes, our experienced groomers are trained to groom all breeds and coat types, from short-haired breeds to long-haired and double-coated breeds. We tailor our grooming techniques to meet the specific needs of your pet's breed and coat type.

  • What measures do you take to ensure my pet's safety during grooming?

    The safety and well-being of your pet are our top priorities. We take various measures to ensure their safety, including using secure grooming equipment, handling pets gently, and closely monitoring them throughout the grooming process.

  • What if my pet has special medical needs or allergies?

    If your pet has special medical needs or allergies, please inform us when scheduling your appointment. Our groomers will take any necessary precautions and use suitable products to accommodate your pet's specific requirements.

  • Can you accommodate elderly or disabled pets?

    Absolutely! We understand the unique needs of elderly or disabled pets and take extra care to ensure their comfort and safety during grooming. Please let us know about any mobility issues or special considerations your pet may have, and we'll make appropriate accommodations.

  • What should I do if my pet has mats or tangles in their coat?

    If your pet has mats or tangles in their coat, it's essential to address them promptly to prevent discomfort and skin issues. We recommend scheduling a grooming appointment as soon as possible, as our groomers have the expertise and tools to safely remove mats and tangles without causing distress to your pet.

  • Can you provide recommendations for at-home grooming maintenance?

    Absolutely! We're happy to provide tips and recommendations for at-home grooming maintenance, including brushing techniques, bathing frequency, and product recommendations to keep your pet looking and feeling their best between grooming appointments.

  • What payment methods do you accept?

    We accept various payment methods, including cash, credit/debit cards, and mobile payment options (Apple Pay / Google Pay). Payment is due at the time of service unless prior arrangements have been made.

  • Do you offer any discounts or loyalty programs?

    Yes, we offer discounts for referrals, seniors, veterans, therapy dogs, DocuPet. We will be launching an exciting, new loyalty program in the spring of 2024. Stay tuned! 

  • How do I book an appointment for my pet?

    Booking an appointment is easy! You can schedule an appointment online through our website, give us a call, or stop by our grooming salon in person. Our friendly staff will be happy to assist you in scheduling a convenient appointment for your pet.

  • Can you accommodate last-minute grooming appointments?

    While we recommend scheduling appointments in advance to ensure availability, we understand that emergencies and last-minute grooming needs can arise. Please contact us, and we'll do our best to accommodate your pet's grooming needs as soon as possible.

  • Are your groomers trained and certified?

    Yes, our groomers are highly trained and certified professionals with extensive experience in pet grooming. We stay up-to-date on the latest grooming techniques and best practices to provide the highest quality care for your pet.

Feel free to message Paws in the Bath anytime with your DIY Dog Washing inquiries – we're here to help!

Ask us about our grooming products, how we care for our furry friends, or any other questions you may have!

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